What To Do With Damaged Clothes In a Retail Apparel Store

If you run or manage a retail apparel store, you are almost certain to come across damaged product at one point or another. Whether it's a stain, bad seam, torn fabric or a basic manufacturing error, damage is bound to occur. And unfortunately, you cant -- or at least you shouldn't -- sell damaged product for the same price as your normal items. So, that leaves the question: what should I do with damaged clothes?

Discount It

One idea is to place all of your damaged clothing items on a separate discount rack for customers to purchase. As long as you are transparent and let the customer know about the design flaws and damages these products contain, this shouldn't be a problem. In fact, most customers will be more than happy to purchase slightly damaged clothes at a discount price. It's a win-win situation for both the store and the customer; you are able to move the product while still producing revenue, and the customer is able to take advantage of a discount price for the item.

When placing damaged apparel items for sale in your store, make sure they are clearly marked with the appropriate display. Customers who purchase the item without realizing it's damaged may grow irate when they discover the flaw later. To prevent this from happening, clearly label the product with a sign stating "damaged" and make a note regarding the flaw on the price tag.

Return It To The Merchant

Another option is to contact the merchant to see whether or not you can return the damaged product. If the product arrived at your store already damaged, the merchant should allow you to return it. Of course, most merchants won't accept products that were damaged after arriving at your store. If you haven't done so already, pick up the phone and give them a call. The short amount of time it takes for a phone call will reveal the merchant's stance on returning damaged product. In some cases, the merchant may even pay for your return shipping, which is a huge benefit that ultimately results in higher store revenue.

Donate It

A third option is to donate your store's damaged product to local charity center. Rather than tossing your damaged clothes in the trash, take them to a charitable donation center around your area.  Doing so will give you the satisfaction knowing that you are helping others who are less fortunate. In addition, you can typically receive a tax-deductible receipt for your donation.